Fastfix Step-by-Step guide to our On Site Car Battery Replacement Service, and get back to the road

Having a car-can't-start situation due to a dead / flat car battery is very stressful. FastFix is here to help - we are professionals. We use the following proven process to get you back on the road ASAP:

1.  Get Car & On Site Location Info

  • Car Make/Model & Other info: Make/Model, Colour, Number
  • Car Location: Area (eg. CBD, Sengkang, Jurong East, Woodlands) & 6-digit-postal-code if possible

 2.  Quote & Confirm

  • FastFix will provide Pricing & ETA verballyand followed by detailed text message.
  • Please respond with "OK" to Confirm.
  • Mechanic will be dispatched, please wait for us. Mechanic will call you just before arriving, please be on standby.

 3.  Swing Into Action (target completion in 20-min)

  • We arrive on site for your car battery replacement.
  • Explain what we are going to do.
  • Test condition of battery, replacing only if necessary.
  • Remove old battery and install new one - ensuring that all electronics settings are retained (if possible).
  • Test the alternator (charging system) to ensure that it is good. We will advise you if it is not.
  • Take back old battery for proper disposal.

4.  We Complete Your On Site Car Battery Replacement: Sign-off & Payment

  • Please sign off on the job upon completion.
  • We accept. cash, personal cheques or funds transfer - we will issue official receipt.
  • We will provide you with car battery's manufacturer warranty card (please keep in car together with receipt).

5.  ALL: Very Happy After On Site Car Battery Replacement

 

Please feel free to call us at 81145500. We look forward to the opportunity to serve you.

 

 

 

    5 star review  Dedicated & timely service. Thanks Bobby & Team for being very quick-to-react to my call for help. Highly recommended! #bluetoyotavios

    Syazwan Saim Avatar Syazwan Saim
    October 16, 2015

    5 star review  Thanks Bobby for the fast service. I got my car battery changed within 10minutes. He is friendly and can chat well. I will certainly recommend him to my friends. Have added him to my phone contacts. He asked why among so many companies, i choose Fastfix. It is the company name that attracts me, sending me the message *fixing something up fast".

    JunLiang Chen Avatar JunLiang Chen
    March 24, 2017

    5 star review  My car couldn't start this morning and I need to send my son for his vaccination. A friend of my recommended Fastfix to me. I called the line and Bobby explained to me the price and the model of battery. He sent me a confirmation message to explain that if he did not find anything wrong with my battery, I would only be charged a cheaper jumpstart and onsite fee. This helped me to feel assured. When Bobby arrived, he was friendly, helpful and quick. He not only helped me with the battery, but also perform a check on the alternator. This was beyond his scope of work and it helped me greatly! I would strongly recommend Fastfix as I had an excellent experience with Fastfix as the owner Bobby gave me a clear price quote over the phone. No hidden charges or surprises. The price is transparent and clear. He was patient and explained to me clearly what he was doing as he was changing the battery. This helped me to feel confident that he was doing the right thing. He even help to ensure my alternator is in good condition. Thank you very much for coming to my help and making it a pleasant experience. Hope that your business continues to prosper!

    Meng Liang Avatar Meng Liang
    December 21, 2016

    5 star review  Friendly, fast and professional. What they promise, they deliver. Replaced the battery with full professionalism. Thank you!

    Safuan Aswari Avatar Safuan Aswari
    December 24, 2015

    5 star review  I am impressed. Friday night before CNY I make a call expecting to get pushed to the following week because of the holiday. One could expect this especially because it was 715 in the evening. The total Wow factor for me is by 8pm my battery was replaced I had a warranty in hand and the service tech was on his way. These guys are very friendly, knowledgeable, and professional. Worth the little bit extra you might pay vice DIY.

    Dennis Long Avatar Dennis Long
    February 8, 2016

    5 star review  Our car battery died on us along Tg Katong Road this evening (Sunday night 9.15pm). Called FastFix to get a quotation and also 1 other 24 hour servicer but the difference in attitude and service is so great - Bobby from FastFix picked up the call within a few rings, and gave a prompt and reasonable quotation via SMS. The other one simply rejected my call and sent curt replies via SMS with a disinterested attitude. Of course we went for FastFix. Bobby is attentive, professional, prompt, helpful and reassuring. From the moment the car broke down to the point where it's up and running, it took less than 1 hour. Would definitely recommend to friends and family.. Keep up the good work and thank you for coming to our rescue!

    Mason Law Avatar Mason Law
    April 3, 2016

    5 star review  My car couldn't start after waiting for my fiancée at the roadside. Search for services and I found FastFix. Bro Bobby came down and tried to start but to no avail. He said my starter motor was probably out. He took another powerful jumpstart kit and it still refused to start. After trying for about 10-15 mins, the car sprang to life! He also recommended me to a workshop to get my problem fix immediately. All this happened on a Sunday. Thank you bro for your help!

    Mohammad Faizal Zainal Avatar Mohammad Faizal Zainal
    August 28, 2016

    5 star review  Very prompt and efficient service. Good work guys and thanks to Bobby for coming down on a Sunday.

    Timothy Koh Avatar Timothy Koh
    July 12, 2015

    5 star review  Lucky to find FastFix. Excellent service from Min & Bobby. Thanks for the kind advice & prompt service. Definitely will recommend to friends in need. Keep up the good job

    Angelina Goh Avatar Angelina Goh
    April 27, 2015

    5 star review  From my call in to on site job, FastFix staff and mechanic were all well very service oriented and did a clean and careful job replacing my battery. They explained technically and systematically throughout the process. Good job in the hardwork done!

    Dionysus Yeo Avatar Dionysus Yeo
    April 25, 2015

    5 star review  Thanks to bobby for the quick response and excellent service! Car batt died in the morning and found fastfix. Bobby came within 30 mins to settle the batt issue for me. Ran further test and help me verify everything is okay. During the time, he also explain patiently on car stuff to me. Nice guy and great service. I know who to intro next time for car batt issues liao!

    Haojie Yeo Avatar Haojie Yeo
    November 30, 2015

    5 star review  Fast, Honest and professional service above expectations. Thumbs up

    Philip Goh Avatar Philip Goh
    July 25, 2015

    5 star review  Words to describe Bobby: Friendly, helpful, skillful, efficient, responsive. Has a passion for what he is doing and make sure he gets his job done properly. Give good advices and taught you a skill or two. Recommends a good workshop if it is outside his job scope. Will ring up the Boss of the workshop to charge a good price and called up to check how is everything. Highly recommended!

    Aaric Tan Avatar Aaric Tan
    April 2, 2016

    positive review  Car battery was flat and send a message to Fastfix at 0900hours. Within 2 minutes the message was replied and followed up with a call. The price quoted was reasonable and cheaper than what others quoted. They send a technician to my place within 30 minutes. The technician was professional and did a very good job an my car battery replacement. Will sure recommend FastFix to all my friends. Thank you for the prompt service.

    Clarence Anthonysamy Avatar Clarence Anthonysamy
    December 7, 2018

    5 star review  Excellent service from the time I called to the prompt onsite servicing. All in the space of 90 minutes. Applicable charges were sent by sms in advance. Very competitive rates. Full transparency. Mechanic was knowledgeable and friendly. All this despite it being the second day of the Chinese New Year. Class service.

    Bo Ho Chia Avatar Bo Ho Chia
    February 20, 2015

 

 

 

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