Fastfix Step-by-Step guide to our On Site Car Battery Replacement Service, and get back to the road
Having a car-can't-start situation due to a dead / flat car battery is very stressful. FastFix is here to help - we are professionals. We use the following proven process to get you back on the road ASAP:
1. Get Car & On Site Location Info
- Car Make/Model & Other info: Make/Model, Colour, Number
- Car Location: Area (eg. CBD, Sengkang, Jurong East, Woodlands) & 6-digit-postal-code if possible
2. Quote & Confirm
- FastFix will provide Pricing & ETA verballyand followed by detailed text message.
- Please respond with "OK" to Confirm.
- Mechanic will be dispatched, please wait for us. Mechanic will call you just before arriving, please be on standby.
3. Swing Into Action (target completion in 20-min)
- We arrive on site for your car battery replacement.
- Explain what we are going to do.
- Test condition of battery, replacing only if necessary.
- Remove old battery and install new one - ensuring that all electronics settings are retained (if possible).
- Test the alternator (charging system) to ensure that it is good. We will advise you if it is not.
- Take back old battery for proper disposal.
4. We Complete Your On Site Car Battery Replacement: Sign-off & Payment
- Please sign off on the job upon completion.
- We accept. cash, personal cheques or funds transfer - we will issue official receipt.
- We will provide you with car battery's manufacturer warranty card (please keep in car together with receipt).
5. ALL: Very Happy After On Site Car Battery Replacement
Please feel free to call us at 81145500. We look forward to the opportunity to serve you.
Dedicated & timely service. Thanks Bobby & Team for being very quick-to-react to my call for help. Highly recommended! #bluetoyotavios
October 16, 2015
Thanks Bobby for the fast service. I got my car battery changed within 10minutes. He is friendly and can chat well. I will certainly recommend him to my friends. Have added him to my phone contacts. He asked why among so many companies, i choose Fastfix. It is the company name that attracts me, sending me the message *fixing something up fast".
March 24, 2017
My car couldn't start this morning and I need to send my son for his vaccination. A friend of my recommended Fastfix to me. I called the line and Bobby explained to me the price and the model of battery. He sent me a confirmation message to explain that if he did not find anything wrong with my battery, I would only be charged a cheaper jumpstart and onsite fee. This helped me to feel assured. When Bobby arrived, he was friendly, helpful and quick. He not only helped me with the battery, but also perform a check on the alternator. This was beyond his scope of work and it helped me greatly! I would strongly recommend Fastfix as I had an excellent experience with Fastfix as the owner Bobby gave me a clear price quote over the phone. No hidden charges or surprises. The price is transparent and clear. He was patient and explained to me clearly what he was doing as he was changing the battery. This helped me to feel confident that he was doing the right thing. He even help to ensure my alternator is in good condition. Thank you very much for coming to my help and making it a pleasant experience. Hope that your business continues to prosper!
December 21, 2016
Friendly, fast and professional. What they promise, they deliver. Replaced the battery with full professionalism. Thank you!
December 24, 2015
I am impressed. Friday night before CNY I make a call expecting to get pushed to the following week because of the holiday. One could expect this especially because it was 715 in the evening. The total Wow factor for me is by 8pm my battery was replaced I had a warranty in hand and the service tech was on his way. These guys are very friendly, knowledgeable, and professional. Worth the little bit extra you might pay vice DIY.
February 8, 2016
Our car battery died on us along Tg Katong Road this evening (Sunday night 9.15pm). Called FastFix to get a quotation and also 1 other 24 hour servicer but the difference in attitude and service is so great - Bobby from FastFix picked up the call within a few rings, and gave a prompt and reasonable quotation via SMS. The other one simply rejected my call and sent curt replies via SMS with a disinterested attitude. Of course we went for FastFix. Bobby is attentive, professional, prompt, helpful and reassuring. From the moment the car broke down to the point where it's up and running, it took less than 1 hour. Would definitely recommend to friends and family.. Keep up the good work and thank you for coming to our rescue!
April 3, 2016
My car couldn't start after waiting for my fiancée at the roadside. Search for services and I found FastFix. Bro Bobby came down and tried to start but to no avail. He said my starter motor was probably out. He took another powerful jumpstart kit and it still refused to start. After trying for about 10-15 mins, the car sprang to life! He also recommended me to a workshop to get my problem fix immediately. All this happened on a Sunday. Thank you bro for your help!
August 28, 2016
Very prompt and efficient service. Good work guys and thanks to Bobby for coming down on a Sunday.
July 12, 2015
Lucky to find FastFix. Excellent service from Min & Bobby. Thanks for the kind advice & prompt service. Definitely will recommend to friends in need. Keep up the good job
April 27, 2015
From my call in to on site job, FastFix staff and mechanic were all well very service oriented and did a clean and careful job replacing my battery. They explained technically and systematically throughout the process. Good job in the hardwork done!
April 25, 2015
Thanks to bobby for the quick response and excellent service! Car batt died in the morning and found fastfix. Bobby came within 30 mins to settle the batt issue for me. Ran further test and help me verify everything is okay. During the time, he also explain patiently on car stuff to me. Nice guy and great service. I know who to intro next time for car batt issues liao!
November 30, 2015
Fast, Honest and professional service above expectations. Thumbs up
July 25, 2015
Words to describe Bobby: Friendly, helpful, skillful, efficient, responsive. Has a passion for what he is doing and make sure he gets his job done properly. Give good advices and taught you a skill or two. Recommends a good workshop if it is outside his job scope. Will ring up the Boss of the workshop to charge a good price and called up to check how is everything. Highly recommended!
April 2, 2016
Car battery was flat and send a message to Fastfix at 0900hours. Within 2 minutes the message was replied and followed up with a call. The price quoted was reasonable and cheaper than what others quoted. They send a technician to my place within 30 minutes. The technician was professional and did a very good job an my car battery replacement. Will sure recommend FastFix to all my friends. Thank you for the prompt service.
December 7, 2018
Excellent service from the time I called to the prompt onsite servicing. All in the space of 90 minutes. Applicable charges were sent by sms in advance. Very competitive rates. Full transparency. Mechanic was knowledgeable and friendly. All this despite it being the second day of the Chinese New Year. Class service.
February 20, 2015